Return & Refund Policy

To cancel your order and request a refund, contact our Support at hello@wandiesb.com

Please let us know your order number, product name, and the reason for the refund.

• A refund will be made in the same way as the payment method (e.g. credit card) used to make the purchase. A refund process may take up to 30 business days.

• We shall refund only when you cancel your order before we validate the goods sold is yet ultilised. We do not support a refund or exchange once the good sold is sent via email or third party courier service provider. Due to the nature of the digital goods, a refund for buyer’s remorse cannot be handled after the product info is provided. Please purchase after checking all our product details.

• In cases of experiencing problems with our service, we support a refund or exchange only when the problem has been submitted and verified through our Support Team. Our Support Team will examine whether the problem falls under our responsibility, and then only if applicable, we will initiate your refund. Once again, please note that the request for a refund after returning to your home country without prior confirmation cannot be processed.